Declaration on accessibility

The Rhein-Kreis-Neuss endeavors to make its websites accessible. Websites should be designed in such a way that they comply with the national legislation implementing Directive (EU) 2016/2102 of the European Parliament. The following declaration on accessibility applies to the website www.sozialnavigator.rhein-kreis-neuss.de or www.sozialnavigator.rkn.de and its sub-chapters.

The website www.sozialnavigator.rhein-kreis-neuss.de has been designed to comply with the technical requirements of the Barrier-free Information Technology Ordinance of North Rhine-Westphalia.

This declaration was created on April 17, 2025. The "Barrier-free IT Competence Center" will test the website in summer 2025. The test steps of the BITV self-assessment test will be used for this accessibility test. These are based on the international WCAG standard. This declaration will be updated as soon as the result is known.

We are currently working on improving the accessibility of the site. However, we ask for your patience, as some of the site's programming needs to be changed.

This declaration was issued on April 17, 2025 at Neuss/Grevenbroich.

Have you noticed any shortcomings in the accessibility of content on this site? Or do you have questions about accessibility? Then you are welcome to contact us. Please contact us by email via the mailbox oeffentlichkeitsarbeit[at]im.nrw.de (oeffentlichkeitsarbeit[at]im[dot]nrw[dot]de) or in writing via the editorial address given in the legal notice. Please also note our privacy policy.

The monitoring body for accessible information technology of the state of North Rhine-Westphalia regularly checks whether and to what extent websites and mobile applications of public bodies in the state meet the accessibility requirements.

The aim of the monitoring body's work is to ensure compliance with the requirements for accessible information technology and to ensure that the legal regulations are implemented across the board.

You can send an email to the monitoring body at ueberwachungsstelle-nrw[at]it.nrw.de (ueberwachungsstelle-nrw[at]it[dot]nrw[dot]de).

Further information on the monitoring body can be found here: www.mags.nrw/ueberwachungsstelle-barrierefreie-informationstechnik.

If you do not receive a satisfactory response to messages or inquiries about accessible information technology on this website, you can contact the ombudsman's office for accessible information technology of the state of North Rhine-Westphalia. The ombudsman's office is assigned to the commissioner for the interests of people with disabilities and is legally anchored in §§ 10d, 10e BGG NRW and §§ 9 ff of the BITV NRW. With the involvement of all parties, the ombudsman's office attempts to determine the circumstances of the lack of accessibility so that the provider can rectify them. This is not about finding winners or losers. Rather, the aim is to find a solution to a problem together and out of court with the help of the arbitration board.

The arbitration procedure is free of charge. You also do not need legal advice. The ombudsman's office for accessible information technology NRW can be reached by telephone on the following number: 0211 / 855-3451.

Further information on the ombudsman's office for accessible information technology NRW can be found here: www.mags.nrw/ombudsstelle-barrierefreie-informationstechnik.